Return iOS apps - how it works
You can return iOS apps without any problems within 14 days. In this practical tip, we show how exactly this works and how accommodating Apple is.
Apple: return iPhone and iPad apps
- First you need to go to Apple's return website "reportaproblem.apple.com" and log in with your Apple ID and password.
- Here you can now see all purchased items, including songs, apps and books. Click "Report a problem" to the right of the app and select "I want to cancel this purchase" from the drop-down list.
- You no longer have to provide a reason, but receive a credit within a few hours. In some cases, this can take several days.
- Please note that the purchase cannot be more than 14 days ago.
- Our return test shows how accommodating Apple is when canceling and in which cases support excludes you from any further app returns.
Read also how to install a once purchased app on multiple devices.