WhatsApp doesn't update - you can do that
WhatsApp no longer updates, this may be due to your internet connection or your smartphone. We'll show you how to solve the most common update problems with WhatsApp.
WhatsApp: Messages are not updated
- Internet: If possible, switch between the mobile data network and a WLAN. If WhatsApp works in one of the two networks, the cause is the connection. Please also note the information in this article.
- App: Also check whether the internet connection works in another application like the browser. So you can rule out a problem with WhatsApp.
- Restart: Switch your smartphone completely off and on again. Small errors in the buffer are thus deleted.
- Router: If you are in a WLAN network, briefly disconnect your router from the power and then reconnect the device.
- Timeout: The WhatsApp servers may also be down. You can find more information about a WhatsApp failure in this practical tip.
WhatsaApp: Update or update failed
If you want to update the WhatsApp application but the update fails, consider the tips below.
- Cache: Clear the application cache. Open the settings and select the "WhatsApp" application under the "Apps" category. There, tap on the "Clear cache" and "Clear data" buttons. History and images are not removed.
- Storage: Make sure there is enough storage space on your device.
- Uninstall: If none of this helps, the last option is to reinstall WhatsApp. Delete the application and then download WhatsApp again. Think of a WhatsApp backup and restoring the WhatsApp backup.