Windows: Tolino is not recognized - you can do that

You always have your e-books with you on your Tolino. In this practical tip, we will tell you what you can do if the device is not recognized by Windows.

Tolino is not recognized under Windows - what to do?

• There may be a defect in the USB port, which is why the device is not recognized in Windows 10. So try a different USB port on your PC and make sure that both ports are seated correctly.
• Or the USB cable is completely defective. So try a different USB cable.
• Also make sure the Tolino connector is not dirty or damaged.
• In some cases it may help to turn on the Tolino after connecting it to the PC.
• Open the "Device Manager" from the "Control Panel" and see if the Tolino is recognized there. If this is the case, right-click on it and select "Find driver". In the next window choose "Automatic". Wait for the process to finish.
• Also make sure that your Windows PC is up to date and that all available updates are installed.

In the next practical tip, learn what you can do when the Tolino is hanging.