Online shops for furniture in comparison
We compare the largest and most popular online stores to buy furniture. This is just a selection, because almost every retailer now also offers an online shop to sell his furniture there. The selected shops therefore only represent retailers who are exclusively active in the online business.
Home24.de: Online shop with a large selection, beautiful furniture and gruesome service
You certainly know Home24.de from the funny commercials that run up and down on TV. We took a look at what the shop actually offers:
- Selection and overview: The selection at Home24.de is considerable. There is the right piece of furniture for almost every room and area. From sofas to beds to wall units, cupboards and kitchens. The furniture is modern and thanks to the clearly designed page you will quickly find what you are looking for. The look and the huge selection of furniture are convincing.
- Shipping: Probably the most attractive thing for many customers: Shipping and returns are completely free at Home24. The pieces of furniture are even carried into your apartment and assembled on request and at an additional cost. The respective shipping times can be found in your personal account.
- Payment: At Home24 you can pay by PayPal, credit card, on account, in installments or in advance. In the latter case, you will receive a three percent discount on the invoice contribution. When you subscribe to the newsletter, you even get a 10 euro voucher.
- Service: Home24's service clearly leaves a lot to be desired. Inquiries via live chat are answered in very poor German; Home24 can be reached by phone - if at all - after a waiting time of around 15 minutes. Customer service also only replies to emails after a few days. There are also similar bad experiences when returning the goods.
- Conclusion: the furniture is beautiful, the selection is huge and the offer is tempting. Nevertheless: the service is bad - not to mention the accessibility.
Möbel at Otto.de: Fast delivery and good service
Of course, Otto.de is not a pure online shop for furniture. Nevertheless: the selection of furniture is huge.
- Selection and clarity: Otto.de is not quite as clear as Home24, but the categories help you find your furniture quickly. It turns out to be positive that you can also purchase large electrical appliances and thus be able to set up almost completely.
- Shipping: The furniture is usually shipped with Hermes. However, you bear the shipping costs, which are around 30 euros depending on the delivery. You can follow the route of the freight forwarder on the day of delivery. The furniture will also be carried into your home like at Home24, and can be set up on request and at an additional cost. Freestanding washing machines, dryers, washer dryers and dishwashers are exceptions. These are also installed free of charge. However, you have to contact the Hermes team yourself.
- Payment: At Otto.de you can either pay by invoice, in installments, with a break in payment, with advance payment or by credit card. You can find detailed information about your invoices in your account overview.
- Service: The call to Otto.de is chargeable. With the callback service, however, you will be called back free of charge within a few minutes and can describe your request. You can also easily reach Otto.de by email. You will usually get an answer within 24 hours. The positive: You can reach Otto.de around the clock.
- Conclusion: The selection is large and the delivery is processed quickly. If you have any questions, you always have a contact person. The employees are friendly and are extremely patient even with difficult questions. Tip: You can save money the next time you shop with our vouchers.
Möbel bei Quelle.de: Large selection, confusing online shop
At Quelle.de you will find a whole range of furniture. We took a look at the shop and come to this conclusion:
- Selection and clarity: The selection is indeed huge. You can get almost any piece of furniture here, regardless of whether it is coffee tables, sofas or large electrical appliances. However, the shop is a bit confusing - despite the categories. So many things catch your eye that you don't even know where to click first. The customer account could also be clearer.
- Shipping: From an order value of 75 euros Quelle.de delivers free of charge. Here, too, delivery is usually made via Hermes. You can also book a set-up service for certain products.
- Payment: At Quelle.de you can pay in installments, on account or by credit card. New customers receive a 15 euro voucher when they sign up for the newsletter.
- Service: You can reach the Quelle.de online shop around the clock by phone. However, as with Otto.de, this number is chargeable. You can also hire the online shop by email or using the contact form. Quelle.de responds quickly to emails. You will receive a friendly and competent answer. The virtual product advisors on the page also help you with your purchase.
- Conclusion: If you take a look at the confusing page, the purchase is straightforward. The friendly staff and the good service speak in particular for the shop.
Online shop e-combuy.de: stylish furniture, personal contact
At e-combuy.de you will only find furniture. The slogan "Here I find my furniture!" it already reveals. We put e-combuy through its paces:
- Selection and clarity: The shop is indeed very clear. You will quickly find what you are looking for - the categories make it possible. The selection is also noteworthy. You get almost all the furniture you need for a nice home.
- Shipping: Shipping is free at e-combuy.de. The problem is that the furniture is only delivered to the curb. This means that if you order a huge wardrobe, you have to transport it to your apartment or house from the curb. So if you live on the top floor, for example, this can sometimes be an obstacle.
- Payment: You can pay at e-combuy.de in a variety of ways, such as in advance, via PayPal or credit card and via Amazon Payments. If you sign up for the newsletter, you will also receive a 5 euro voucher.
- Service: You can reach e-combuy.de free of charge by phone or send emails. These are usually processed quickly. The employees are extremely friendly and help competently.
- Conclusion: The online shop for furniture offers a large selection. Anyone who appreciates personal contact is in the right place here.
We will tell you in another practical tip how you can buy your furniture online at IKEA. If you have found your dream sofa or your new living room cabinet, but it does not match your wall color, we will show you in another tip how to paint walls correctly. We'll show you how to paint wood here.