PS4 no longer shows a picture - you can do that
If the PS4 no longer shows a picture, there can be several reasons. We show you possible solutions to problems in this article.
No picture from the PlayStation 4: Check the cable
The problem is often the cable connection. If the HDMI cable is loose, you will only receive sound or nothing at all.
- First, check the HDMI cable on the back of the Playstation.
- The cable may have come loose during the slightest movements of the Playstation.
- When the cable is loose, you often hear the sound, but see nothing more than a black screen.
- So press the cable back into the connector correctly and firmly.
- If you still do not receive any picture and / or sound, you should check the cable for breaks and replace it if necessary.
- You can also test whether the cable is intact by connecting another device, such as your laptop, to the TV via HDMI.
- The HDMI connection of your Playstation can also show a defect. Use another HDMI cable to check that.
PS4: Picture gone - change resolution
If no image is displayed, this may also be due to an incorrect resolution. Then you should change them on your PlayStation 4.
- When you turn on your PS4, press and hold the power button until the system beeps a second time.
- You will now be taken to the Playstation security menu, where you can make various settings.
- Select "Change Resolution" there and click "OK".
- Now you can change the resolution. A resolution adapted to your TV, which you can find in the operating instructions of your TV, is decisive for an acceptable picture.
PS4: No picture - update the firmware of the TV
If you still do not get a picture, you should check the firmware of your TV and update it if necessary.
- The procedure is the same for almost every television.
- First go to your TV's settings menu.
- Under menu items such as "Info" or "System", you will find the sub-item "Firmware".
- Do a search for updates. To do this, the device must be connected to the Internet.
- If the firmware is too old, it can cause problems with the display.
- If new update data is found, you should install it to keep the system up to date.
Another practical tip will explain what you can do if the sound of your PS4 is delayed and asynchronous to the picture.