Shoop support: hotline and contact details

If you have any questions about Shoop (formerly: Qipu) or if your cash back is not credited, you can contact support. There is unfortunately no hotline, but we will show you how you can still get in touch.

Shoop: Contact details for support

If you have any questions or problems, you can contact Shoop customer service on the Internet. Unfortunately there is no telephone hotline.

• You can already find answers to many questions in the Shoop FAQ section. To do this, either search for your question using the categories on the left or enter keywords in the search field.
• If you do not find what you are looking for, you can contact the Shoop staff using this contact form. To do this, select a suitable question and enter your message in the other fields. The support usually responds within a few hours.