Smartphone: no reception - what helps?
If your smartphone is no longer receiving, this can be due to both the smartphone and the network operator. This practical tip shows you how to solve the problem.
No reception on the smartphone - you can do that
- Flight mode: If you hold down the power button on your Android smartphone for a few seconds, the "Offline mode" option appears. Switch the option on and off again to start the network search again.
- Reboot: If there is a temporary error in the smartphone system, you can solve it by restarting. Hold down the power button again and select the "Switch off" option.
- SIM card: Remove the SIM card and clean it. A microfiber cloth is best for this. A damp finger does it too, however.
Smartphone has no reception - network fault?
If your smartphone is no longer receiving for a longer period of time, there may be a problem with your network operator.
- Select your provider here: Vodafone, Telekom, O2, E-Plus.
- Users report their current problems with the various networks on the website AlleSt Stör.de. With more than 100 messages, you can expect a far-reaching fault. In the comments you will often find references to the regions affected.