Snapchat app crashes - you can do that

If Snapchat crashes, that's annoying. However, as with any app, there are options on how to get the program up and running again. We'll show you what options you have.

Snapchat crashes: quick fix by closing and opening the app

Simply closing and reopening is often enough to end smaller trailers.

• First, you should properly exit the Snapchat app: we will explain how to do it on iPhone or with your android.
• Then just start Snapchat as normal.

Create storage space

Insufficient space on the smartphone can be a reason that Snapchat crashes.

• You can read here how you generally create storage space on your iPhone. For Android devices, you can follow this guide.
• You can also clear the cache yourself in the Snapchat app to free up space.
• To do this, go to "Settings", which you will find in the main menu at the top right. Then click on "Clear cache".

Restart smartphone

If a simple restart of the app does not work, you can alternatively switch off the smartphone yourself.

• On Android, press and hold the power button and select "switch off" or "restart". We explain how to proceed with an iPhone in a separate article.
• Note: If you cannot restart your phone normally, you have to force the restart. We describe the procedure for the iPhone as well as for Android smartphones in further practical tips.
• Then try again to open the Snapchat app.

Reinstall the app

If the Snapchat app is still not working, you should remove and reinstall it.

• Before doing this, you should check whether an update is available. If so, update the app first and see if that fixes the problem.
• If you don't know how to delete apps from your smartphone, you can read through our guides for iPhone and Android devices.
• You then need to download and install Snapchat for Android or the iOS version of the app again.
• In almost all cases, the Snapchat app works perfectly again.

Still having problems with the Snapchat app?

• In the unlikely event that Snapchat still crashes with you, you should definitely read our articles on crashed apps on the iPhone or on Android phones. Here are some tips.
• If they don't help, you have no choice but to hope for a Snapchat update that will solve the problems. In this case, you can help the app developers by submitting a bug report.
• Until the Snapchat app works again, you can look at one of the Snapchat alternatives.