Yourfone customer service: contact details and hotline

If you have any problems with Yourfone, you can contact customer service. We will show you the contact details and how to reach the hotline.

Mail: You can reach Yourfone in writing using the following contact form. You will then receive an answer by email.
WhatsApp support: If you save the number +49 157 513 50 550 in your smartphone, you can write to customer service via WhatsApp.
General hotline: Calling 11413 from your smartphone with yourfone SIM costs 99 cents per minute. The 0900–18 111 18 is much cheaper for 20 cents a minute from a landline. This number cannot be reached from the mobile network.
Order hotline: If you would like to order a new SIM card or book an option, contact 0800–88 11 8000 free of charge.
Fax: You can reach Yourfone by fax at 0180-530 1777 for 14 cents from the fixed network or a maximum of 42 cents from the mobile network.
Post: If you would like to write to Yourfone, use the following address: yourfone GmbH, customer service, PO Box 1704, 31817 Springe

If you want to cancel your Yourfone contract, this template will make it easy for you.